In this blog, I will break down the news and highlights in Zoom’s annual event, “Zoomtopia”. The theme was “Explore New Dimensions.” Every OEM, every year just brings so much to the table. Let’s Zoom on “Zoom” today. Key Highlights From Eric Yuan, CEO, Zoom Zoom is continuing to evolve its platform that sparks the […]
Explore New Dimensions! Zoomtopia 2022 Read More »
Just imagine, you call a customer support on 123-456-7890 and your experience is very bad. Will you like to call them again? Umm….No What are your chances to change the product brand that you are using? (speaking conservatively) Atleast 50% “As reported in Huffington Post, 91% of unhappy costumers will simply leave a brand without
New and Exciting “Contact Center AI Solution” Read More »
In this post, I am highlighting some recent updates by Ribbon. Please reach out if you want to know more or have specific questions. RibbonCare Pricing Changes Due to market conditions, Ribbon in more than 10 years, increased ↑ their price on maintenance services. This is done in order to partially offset the cost increase
Ribbon Recent Updates – Oct 22 Read More »
Well, UCC has completely changed now! It has evolved much more than “Just Voice”. I remember, few years ago, when I was part of CUCM team in Cisco TAC, voice was everything. Customers did not put much focus on Video, Mobility (anytime, anywhere device), Seamless Experience for a remote/ hybrid user etc. Now these are
Stay Up-to-Date with Market by knowing these Awesome UCC Trends Read More »
In this article, you will read about the latest trend, which is “HYBRID WORK” and how you need to prepare for it. The focus of this, is to talk about the Changing Nature of Work Space/Work Place, as I assume that most of you would have resumed “Work from office”. Recently on LinkedIn, I started
“ReDesign” Workspaces for Hybrid Work Read More »
In my current role, I speak to number of Retail, CPG, Oil & Gas, Manufacturing, Healthcare (LSH) customers etc. globally and all want to adopt Microsoft Teams but had a common pain point in terms of “No Microsoft Certified DECT solution”. All settled with some legacy 3rd party solutions, making the environment complex and inconsistent
Spectralink “IP” DECT for Microsoft Teams using SIP Gateway Read More »
First part of the article For the past one year or so, people started resuming offices which suddenly gave rise to “Workplace Redesign”, “Hybrid Work style” initiatives. Especially in the field of redesigning meeting rooms. Organizations started to discuss on Room Usability, Capacity Management, Type of Devices installed, User Experience etc. With Viral adoption of
Microsoft Teams Rooms Updates and Room Configurators 2022 Read More »
A Thousand Brains – A New Theory of Intelligence Jeff Hawkins ……Exciting, A Whole New (Different) Perspective As you have seen many people use an Analogy “Either the thought is from your heart or brain”, but after reading this book, I am sure “THE THOUGHT” is either from your old brain or new brain. Usually
A Thousand Brains – Review Read More »
Productivity for me is to successfully complete “more number of tasks in less time.” Specially repetitive work which has a certain workflow. Hi, In this article you will learn about: Why are we even bothered to improve Productivity especially using Microsoft Teams? Real Life Challenges to enhancing productivity Framework to improve productivity? Ways to improve
Improve “Adoption” and “Productivity” on MS Teams Read More »
What is Cisco Collaboration Flex Plan 3.0? The Cisco® Collaboration Flex Plan entitles organizations to use Cisco’s industry-leading collaboration tools with one simple subscription-based offer. Choose to provide employees with a-la-carte meetings, calling, or bundled both services plus add additional contact centre capabilities, under the same umbrella. It helps with transitions to the cloud, and
Confused with Cisco Collaboration Flex 3 License? Read More »