Contact Center - Ronak Agarwal

Explore New Dimensions! Zoomtopia 2022

November 24, 2022 / Leave a Comment / Shruti Choudhary and Ronak Agarwal

In this blog, I will break down the news and highlights in Zoom’s annual event, “Zoomtopia”. The theme was “Explore New Dimensions.” Every OEM, every year just brings so much to the table. Let’s Zoom on “Zoom” today. Key Highlights From Eric Yuan, CEO, Zoom Zoom is continuing to evolve its platform that sparks the […]

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New and Exciting “Contact Center AI Solution”

Just imagine, you call a customer support on 123-456-7890 and your experience is very bad. Will you like to call them again? Umm….No What are your chances to change the product brand that you are using? (speaking conservatively) Atleast 50% “As reported in Huffington Post, 91% of unhappy costumers will simply leave a brand without

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