MS Teams SIP Gateway – Much Awaited!

December 6th 2021, the long awaited SIP gateway for Teams made Generally Available!

SIP Gateway enables core Teams calling functionality on compatible SIP phone models from Cisco, Poly, Yealink and AudioCodes.

MS Teams SIP Compatible Phone

  • Cisco 6821/ 7800/8800 MPP Firmware
  • Poly VVX150/ VVX(2-6)00
  • Yealink T2, T3, T4, T5 series
  • Audio 400 HD series

Details here.
Ideally, would have wished that the feature is available on any type of SIP endpoint.

Features & Benefits of SIP Gateway

SIP Gateway connects compatible SIP devices to Teams to help your users migrate seamlessly to Teams telephony. Using SIP Gateway, your users can do all of the following:

  • Make calls
  • Receive calls
  • Multiple simultaneous calls
  • Do not disturb
  • Hold/Resume and Mute/Unmute
  • Voicemail
  • Message waiting indicator
  • Sign-in and sign-out
  • Dual-tone multi-frequency
  • Teams meetings NOTE: Adding a Teams meeting participant via “request to join” currently won’t alert a SIP device.
  • Call transfers:
  • Local call forwarding

Requirements

  • Users must be licensed for Teams Phone (via Office 365 E5, Microsoft 365 E5 or a standalone license)
  • PSTN enablement (i.e., phone number assigned) via a Microsoft Teams Calling Plan, Direct Routing, or Operator Connect
  • Common area devices require a Common Area Phone license

First things First

The following sections describe what you must do as an administrator to configure SIP Gateway.

  • Verify that SIP Gateway is available for your organization.
  • Enable SIP Gateway for the users in your organization.
  • Set the SIP Gateway provisioning server URL.

Configuration of SIP Gateway and signing in

Before you can configure SIP Gateway, do the following:

  • Reset SIP devices to factory default settings.
  • Open your firewall to Microsoft 365 and Teams.
  • Make sure the SIP devices are not behind a proxy.
  • Open the UDP port. Open UDP port in the range 49152 to 53247.
  • Open the TCP port. Open TCP port 5061 for IP ranges 52.112.0.0/14 to 52.120.0.0/14.
  • Open the https endpoints (IP addresses and URLs)

More Configuration Details here.

A enthusiast technical blogger, speaker, writer and have an interest in learning & sharing new capabilities.

I work as a Digital Workplace Consultant, with a primary focus on Microsoft Teams, Cisco Telephony, Zoom, Office 365, Azure.

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